NICU Care Team

Neonatal nurse practitioners (NNP)

NNPs are nurses who have completed specialized training to care for critically ill babies.  They perform physical examinations, write orders and do procedures. NNPs also coordinate our clinical staff nurses, arrange family meetings and get you and your baby ready for discharge.

Nurses 

Nurses in the NICU are trained to provide daily care for your baby. They closely monitor your baby’s progress and usually have the most recent information about your baby’s care. The nurses will teach you how to care for your baby too. Being involved in your baby’s care is very important.

Some nurses also have specific responsibilities within the unit.

• The team leader is an experienced nurse who leads the nursing shift
• Your primary nurse is assigned to the care of your baby
• The parent resource nurse provides support through education and connecting parents to community resources
• The nursing unit administrator (NUA) supervises the nurses, team leaders, unit clerks and service assistants
• The clinical coordinator is responsible for coordinating daily unit activities
• The quality and safety nurse is responsible for improving the quality and safety of patient care
• The nurse clinician is responsible for the orientation and ongoing education of the nursing staff

Respiratory therapists

Respiratory therapists are very important members of our NICU team who have specialized training in managing breathing and airways to improve your baby's breathing.

Lactation consultants

The lactation consultant (LC) is a nurse with advanced training in breastfeeding management. LCs are available to help parents with breastfeeding and pumping.

Dietitians

NICU dietitians are experts on the nutritional needs of preterm and critically ill babies. They work closely with the medical team to make sure your baby is getting the nutrition they need. If you would like to meet with the dietitian, please ask your nurse.

Social workers

Having a baby in the NICU can be very stressful. A NICU social worker can provide support and help you cope during this time. They are have specialized training in therapeutic counselling and mental health support for families of critically ill babies in hospital. 

If needed, social workers can also help connect you with resources, such as housing, transportation and financial benefits. If you would like to speak to a social worker, please ask your baby’s nurse.

Pharmacists

The pharmacists in the NICU specialize in working with preterm babies. They work closely with the medical team to ensure that babies receive the most appropriate medications for their individual needs. They are available to answer any questions you may have about your baby’s medication.

Spiritual care providers

Spiritual care providers provide specialized care offering comfort and spiritual support based on your own individual beliefs and values. 

Occupational therapists and physiotherapists

Occupational therapists and physiotherapists may work with you and your baby on oral feeding, positioning and movement, and other developmental issues that your baby may have.